Support
Need help? Email us — we read every message.
support@rigrate.appIt helps to include your iPhone model, your iOS version, and the RigRate version from Settings at the bottom of the app.
Common questions
How do I set up my truck?
Tap the gear (or the truck on the Check screen) → Truck setup. Pick your rig type to pre-fill typical costs, then adjust fuel, maintenance, insurance, and payment to match your numbers.
How does the rate-con scan work?
On the Check screen, tap Scan rate con and point your camera at the rate confirmation (or pick a photo). RigRate reads the miles, pay, and cities on your phone and drops them into a confirm sheet so you can fix anything before checking.
Is my data private?
Yes. Your loads and costs are stored on your device, and if you turn on iCloud backup they sync to your own private iCloud. We never receive a copy.
Is RigRate free?
Yes, 100% free since version 1.3 — no subscription, no limits. If you see a paywall, you are on an older version. Update from the App Store.
A number looks off on my scan?
Tap "Copy what I read" on the confirm sheet and email it to support@rigrate.app.
RigRate is a product of Home Run Unit LLC. Estimates only — not tax or financial advice.